Gnosis Pay Confirms Customer Data Exposure After Unauthorized System Access
Gnosis Pay has confirmed that some customer information was exposed after unauthorized access to its legacy business-to-consumer (B2C) card system. The crypto payment card provider said it detected the incident on November 3 and began containment measures within two hours.
According to Wu Blockchain Gnosis Pay, the incident involved its older B2C card system. The company said it replaced compromised credentials and addressed the vulnerability after identifying the unauthorized access. Affected customers have also been notified.
Gnosis Pay emphasized that the security incident did not affect customer funds or its enterprise white-label card platform. The disclosure distinguishes the compromised legacy system from the company's enterprise offering, which the company said remained unaffected.
Gnosis Pay Strengthens Card Security Measures
Following the incident, Gnosis Pay introduced additional security measures covering card and wallet activity. The company has increased monitoring across both areas as part of its response to the exposure.
It has also made 3D Secure verification mandatory for markets all online card payments. The requirement adds an authentication step to online transactions made with Gnosis Pay cards and forms part of the security measures announced after the unauthorized access was detected.
The company said its response included replacing compromised credentials, fixing the identified vulnerability and notifying customers whose information was affected. Gnosis Pay began containment within two hours of detecting the incident on November 3.
Legacy Card System Set for Retirement
The affected B2C card system is a legacy platform that Gnosis Pay already plans to retire. The company has scheduled its retirement for December 20, providing a defined timeline for the system's removal.
The disclosure does not indicate that customer funds were compromised or that the enterprise white-label card platform was accessed. Gnosis Pay's stated impact was limited to the exposure of some customer information through unauthorized access to the legacy B2C system.
For affected customers, the company has confirmed notification and outlined the additional safeguards introduced after the incident. These include expanded card and wallet monitoring and mandatory 3D Secure verification for every online card payment. The legacy system is scheduled to be retired on December 20.
Writer: Victoria HaleTechnology & Blockchain WriterVictoria Hale writes about blockchain technology, digital infrastructure, and the intersection of emerging technologies with finance. Her articles explore how new protocols and systems are shaping the evolving digital economy.She prioritises clarity and accuracy when explaining technical developments to a general audience.
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