Trust Wallet & Binance Step In Fast After V2.68 Hack — Claims Accelerated, Users Finally Get Relief
Trust Wallet and Binance Team Up to Speed Compensation After Security Incident
Trust Wallet has announced a coordinated response with Binance aimed at accelerating verification and compensation for users affected by a recent browser extension security incident. The move follows a supply chain attack that compromised Trust Wallet’s Chrome extension version 2.68, resulting in unauthorized fund withdrawals from a limited number of desktop wallets.
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| Source: Xpost |
The collaboration is designed to streamline identity verification, reduce claim processing time, and restore confidence among users following one of the most closely watched wallet security events in recent months.
What Happened: Inside the Trust Wallet Browser Extension Incident
The security issue originated from Trust Wallet’s Chrome browser extension version 2.68. According to the company, attackers exploited a supply chain vulnerability that allowed malicious code to be injected into the extension during distribution. Once installed, the compromised version enabled unauthorized transactions, leading to the loss of funds from some users’ wallets.
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| Source: Xpost |
Trust Wallet emphasized that the breach was strictly limited to the browser extension version 2.68. Users of the Trust Wallet mobile application, as well as those running earlier or later versions of the extension, were not affected.
After identifying the issue, Trust Wallet moved quickly to remove the compromised version and released an updated extension, version 2.69, which patched the vulnerability. Users were urged to upgrade immediately and avoid accessing their wallets until the update was completed.
Scope of the Impact
While the number of affected users was relatively limited compared to the platform’s total user base, the financial impact was significant. Trust Wallet estimates that approximately $7 million in digital assets were affected during the incident.
The company has stated that all verified losses will be reimbursed in full. However, verifying wallet ownership and tracing transaction paths remains a complex process, especially when funds move across multiple platforms.
This complexity is what led Trust Wallet to seek direct collaboration with Binance.
Trust Wallet Binance Collaboration: How It Works
Trust Wallet and Binance have launched a fast-track verification process for a specific group of affected users. The collaboration focuses on cases where funds were transferred from a Binance account to Trust Wallet prior to December 24, 2025, and were later impacted by the extension exploit.
For these users, ownership verification can be completed directly through their Binance account records. Because Binance already maintains extensive Know Your Customer and transaction data, this method significantly reduces the time needed to confirm wallet ownership.
Eligible users will be contacted individually by Trust Wallet’s support team through the same email thread used for their original compensation claim. No separate application is required for the expedited process.
This fast-track option applies exclusively to Binance.com users. Those who do not meet the criteria, including users whose funds originated from other platforms or self-custody sources, will continue through the standard reimbursement process.
Compensation and Reimbursement Process
Trust Wallet has confirmed that all affected users will be compensated, regardless of whether they qualify for the Binance-assisted verification route.
To initiate a claim, users must submit their information through Trust Wallet’s official support form. The company has cautioned users to ignore unsolicited messages and to rely only on communications from verified Trust Wallet channels.
Binance is supporting the reimbursement process through its Secure Asset Fund for Users (SAFU). SAFU has previously been used to compensate users during major security incidents and is widely regarded as one of the strongest protection mechanisms among centralized exchanges.
While Trust Wallet operates as a self-custody wallet, the historical relationship between the two platforms has enabled this coordinated response.
Why Binance Is Involved
Binance acquired Trust Wallet in 2018, but the wallet has continued to operate independently, with users retaining full control over their private keys. Despite this separation, Binance’s infrastructure and compliance systems provide valuable support during incident response scenarios.
By leveraging Binance’s account verification capabilities, Trust Wallet aims to reduce processing delays and eliminate ambiguity around wallet ownership in affected cases.
This approach also limits the risk of fraudulent claims, which often surge following high-profile security incidents.
Market Reaction and Token Performance
Following the announcement of the collaboration, Trust Wallet Token (TWT) recorded a modest price increase of approximately 2% over a 24-hour period. While the move was not dramatic, analysts view it as a sign that the market welcomed the transparency and structured response.
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| Source: CoinMarketCap TWT Chart |
Security incidents typically place downward pressure on associated tokens, particularly when communication is unclear or compensation timelines are uncertain. In this case, the clear reimbursement commitment appears to have helped stabilize sentiment.
What Users Should Do Now
Trust Wallet continues to advise all users to verify that they are running the latest browser extension version, 2.69, downloaded directly from the official Chrome Web Store.
Users should avoid interacting with wallet extensions that have not been updated and should confirm extension version numbers before accessing funds. Trust Wallet has also recommended reviewing transaction histories for any unauthorized activity and reporting concerns immediately through official support channels.
The company reiterated that it will never ask users for private keys, recovery phrases, or sensitive authentication information.
Broader Lessons for the Crypto Industry
The Trust Wallet incident highlights ongoing security challenges facing browser-based crypto tools. While browser extensions offer convenience, they also introduce unique attack vectors, particularly through software supply chains.
Industry observers note that rapid detection, transparent communication, and user compensation are now essential components of incident response. Platforms that fail to address breaches decisively often face lasting reputational damage.
The collaboration between Trust Wallet and Binance also underscores the value of cooperation between centralized and self-custody platforms during crisis management.
A Test of Trust and Transparency
For Trust Wallet, the coming weeks will be critical in rebuilding confidence. By committing to full reimbursement and leveraging Binance’s verification infrastructure, the platform is attempting to turn a damaging incident into a demonstration of accountability.
For users, the episode serves as a reminder that even widely used tools are not immune to risk. Staying informed, updating software promptly, and using official distribution channels remain key defenses in the rapidly evolving crypto landscape.
Looking Ahead
Trust Wallet has indicated that it is conducting a broader security review of its extension development and distribution processes. Additional safeguards are expected to be announced in the coming months to reduce the likelihood of similar incidents.
As compensation processing continues, the industry will be watching closely to see whether this collaborative model becomes a template for handling future security breaches.
For now, the Trust Wallet Binance collaboration represents a rare example of coordinated damage control in an ecosystem often criticized for fragmented responsibility.
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